Jubel Privacy Policy

Last Updated Date: 25 May 2018 

Your privacy is important to us. You’ve placed your trust in us by using our services, and we value that trust. That means we’re committed to protecting and safeguarding any personal data you give us. We act in our customers' interest and are transparent about the processing of your personal data.

This Privacy Policy explains our practices regarding the collection, use and disclosure of Personal Data that we receive through our Services. Please read it carefully, and Bon Voyage!


Collection and Use of Personal Data

Our primary goals in collecting information are to provide and improve our Services, and to enable you to enjoy and easily navigate our Services.

Trip Information. If you use our Services, you may provide Personal Data regarding your travel plans, schedules, preferences, bookings, notes, attachments, and other such information. In addition you may provide Personal Data about other Users who are traveling with you. We use this Personal Data to provide better Services to you and to those traveling with you. This may include sending emails, notifications, messages, etc. containing reminders, advertisements, and deals relevant to your trip.

Personal Data Collected Using Cookies and other Web Technologies. Like many website owners and operators, we use automated data collection tools such as Cookies and Web Beacons to collect certain Personal Data. For additional information regarding our use of Cookies and other Web technologies, such as Web Beacons, please see our Cookie Policy below.

Personal Data Related to Use of the Services. Our servers automatically record certain information about how a person uses our Services (we call this "User Data"), including both Clients (who have booked a trip) and non-clients (either, a “User”). User Data may include Personal Data such as a User’s Internet Protocol (IP) address, browser type, operating system, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, which third-party website hosted the Services that brought a User the Services, search terms, information a User inputs related to their trip planning, the links on our Services that a User clicked on, and statistics. We use User Data to administer the Services and we analyze (and may engage third-parties to analyze) User Data to improve, customize and enhance our Services by expanding their features and functionality and tailoring them to our Users’ needs and preferences. We may use a person’s IP address to generate aggregate, non-identifying information about how our Services are used. 

Personal Data Sent by Your Mobile Device. We collect certain information that your mobile device sends when you use our Services, like a device identifier, user settings and the operating system of your device, as well as information about your use of our Services. Such Personal Data may be used, for example, to provide an experience optimized for your device.

Personal Data you give us about other Users. You may give us Personal Data about other Users, for example, other travelers who are planning the trip with you. We should point out that it is your responsibility to ensure the Users you have provided information about are aware that you’ve done so, and have accepted this Privacy Policy.

Other usages. In addition to above usages, we may use your Personal Data to provide a more personalized experience, solicit feedback from you, for quality assurance, for customer support, to prevent fraud and scam, and to ensure proper operation of our Services.


Personal Data that We Share with Third-Parties

Personal Data Shared with Our Services Providers. We may engage third-party services providers to work with us to administer and provide the Services. These third-party services providers have informed us or the general public that they apply security measures they consider adequate for the protection of Personal Data within their system, or they have a general reputation for applying such measures. One example of this is if we work with local tour operators to provide assistance with booking. 

Personal Data Shared with Third-parties for Advertising and Research. We may share non-PII Personal Data with third parties (for example Google Analytics, Data Management Platforms such as HubSpot), for industry research and analysis, demographic profiling, advertising, analytics, collecting feedback, monitoring, and other similar purposes. For additional information regarding our disclosure of information to third-party advertising companies, please see our Cookie Policy below. 

Personal Data Disclosed in Connection with Business Transactions. Personal Data that we collect from our users, including PII, is considered to be a business asset. Thus, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party in the event we go out of business or enter bankruptcy, some or all of our assets, including your PII, may be disclosed or transferred to a third-party acquirer in connection with the transaction.

Personal Data Disclosed for Our Protection and the Protection of Others. We cooperate with government and law enforcement officials or private parties to enforce and comply with the law. We may disclose any Personal Data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas); (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; and (iii) to stop any activity that we consider illegal, unethical or legally actionable activity.


The Security of Your Personal Data 

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Our website is secured with HTTPS. However, submission platforms that lead to our Services may not have the same level of security. Please be aware that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

Cloud Service Providers. Please also be aware that we may also use third-party cloud service providers that provide hosting, data storage, data processing, backups, data analytics, logging, monitoring, and other services pursuant to standard terms and conditions that may be nonnegotiable. These service providers have informed us or the general public that they apply security measures they consider adequate for the protection of Personal Data within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Data, by these companies.


Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Jubel, Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you. You can request deletion of your Personal Data, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Jubel, Inc. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).


Your Choices 

We offer you choices regarding the collection, use and sharing of your PII and we’ll respect the choices you make. Please note that if you decide not to provide us with the PII that we request, you may not be able to access all of the features of the Services.

Opt-Out. We may periodically send you free newsletters, e-mails, messages, notifications, and other communication that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” (by following the unsubscribe instructions provided in the e-mail you receive). We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Privacy or Cookie Policy, communications required to verify and protect your Personal Data, or information about billing.

Deleting or Modifying Your Personal Data. You can also request us to do it by sending a request at 863 Bowsprit Rd. Chula Vista, CA, 91914 or Zacatecas 98, Cuauhtémoc, Roma Norte, 06700 Ciudad de México, CDMX, Mexico with proof of your identity. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.

Other choices. Your browser has more controls you can use to control what cookies and other information that it communicates with our Services. Third-party services (e.g. analytics services, advertising services) typically also provide control over their collection and use of your Personal Data. Please also see our Cookie Policy below for more information.


Other Legal Matters

To what Services does this policy apply. This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services. However, this Privacy Policy does apply to portions of our Services that are accessible via third-party websites, services, or applications. 

Revisions to this Privacy Policy. Any Personal Data that is collected via our Services is covered by the Privacy Policy in effect at the time such Personal Data is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll update the “Last Updated Date” above to indicate when those changes will become effective.

Links to Other Sites. Our Services may contain links to websites and services that are owned or operated by third parties. Any information that you provide on or to a third-party service or that is collected by a third-party service is provided directly to the owner or operator of the third-party service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any third-party service. To protect your Personal Data, we recommend that you carefully review the privacy policies of all third-party services that you access.

International Transfer. Your PII may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. For example, if you’re located outside the United States and choose to provide your PII to us, we may transfer your PII to the United States and process it there.

Responding to Do Not Track Signals. Our Site does not have the capability to respond to “Do Not Track” signals received from various web browsers. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


Questions?

Please contact us at team@jubel.co or 863 Bowsprit Rd. Chula Vista, CA, 91914 or Zacatecas 98, Cuauhtémoc, Roma Norte, 06700 Ciudad de México, CDMX, Mexico if you have any questions about this Privacy Policy.


Cookie Policy 

Like many website owners or operators, we use automated data collection tools such as Cookies and Web Beacons to customize and improve your experience when you use our Services. This cookie policy explains what cookies are and how we use them on our website. You should read this policy so you can understand what type of cookies we use, the information we collect using the cookies and how that information is used. By using our website you are agreeing that we can use cookies in accordance with this policy.


What are Cookies and Web Beacons?

“Cookies” are small text files that are placed on your device (e.g., a computer or mobile phone) by a Web Server when you access our Services. We may use both session Cookies and persistent Cookies to identify that you’ve logged into the Services and to tell us how and when you interact with our Services. While a session Cookie will automatically disappear after you close your browser, a persistent Cookie will remain even after you close your browser and may be used by your browser on subsequent visits to our Site or to one of the other websites that hosts our Services. Persistent Cookies can be removed. Please review your web browser's “Help” file to learn how to modify your Cookie settings.

“Web Beacons” (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that are often used in combination with Cookies. Web Beacons are included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s device, Web Beacons are typically embedded invisibly on web pages (or in an e-mail). Also, unlike Cookies, you cannot decline Web Beacons.


Use of Cookies

We or one of our advertising partners may place one or more Cookies on your device when you access a page that hosts our Services. We may use Cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services including by: monitoring aggregate site usage metrics such as total number of visitors, pages accessed, and how users navigate the Services.


Third-Party Advertisers 

We use third-party advertising companies to serve ads and collect information using Cookies or Web Beacons when you visit a website that hosts our Services. These companies will not have access to or use any personally identifiable information (including your name, address, email address or telephone number), but will use other non-personal information about your visits to our Services and other websites in order to provide advertisements on our Services, on other websites, and on other forms of media regarding goods and services that may be of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here: https://www.networkadvertising.org/managing/opt_out.asp


Analytics

We use Google Analytics, a Web analytics service of Google Inc. (“Google”). Google Analytics uses cookies to identify the frequency of use of certain areas of our websites and to identify preferences. Google will use this information to analyze your use of the website, compile reports on website activity for us, and perform further services associated with website use and Internet use. Google may also transmit this information to third parties where required by law or to the extent that third parties process these data on behalf of Google.

You can deactivate Google Analytics using a browser add-on (for certain browser types on desktop) if you do not wish the website analysis to take place. You can download the add-on here: http://tools.google.com/dlpage/gaoptout.

This add-on stores “opt-out” information on your device that serves to match up your deactivation of Google Analytics. Please note that this kind of “opt out” only leads to the deactivation of Google Analytics for the device and browser from which the opt out was activated. In addition, you may need to reactivate it if you delete cookies from your device.


Your Choice

Although most browsers automatically accept Cookies, you can change your browser options to stop automatically accepting Cookies or to prompt you before accepting Cookies. For other ways to control or delete Cookies, please visit www.aboutcookies.org. Please note, however, that if you don’t accept Cookies, you may not be able to access all the features that our Services offer and you may need to adjust some of your preferences every time you visit a website where our Services are hosted.


How Jubel Can Change The Cookie Policy

We may update this policy from time to time. Changes in technology, legislation and authorities’ guidance may require us to inform you of the activities we undertake where it affects your privacy rights. You should check this page occasionally to ensure you are familiar with any changes.


Questions?

Please contact us at team@jubel.co or 863 Bowsprit Rd. Chula Vista, CA, 91914 or Zacatecas 98, Cuauhtémoc, Roma Norte, 06700 Ciudad de México, CDMX, Mexico if you have any questions about this Cookie Policy.